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Frequently Asked Questions

Product Questions

Q: What is Glovius?
A: Glovius is a 3D viewer for CATIA, STEP, IGES, Creo, NX, JT, Pro/ENGINEER and SolidWorks files. With Glovius you can take accurate measurements, cut dynamic sections, compare differences between models, review changes and export to a variety of formats.

Q: Does Glovius support 2D file formats?
A: Yes. Glovius 2D viewer support 2D formats like CATDrawing, DWG and DXF.

Q: How can I buy your software?
A: You can buy Glovius from our online store . We accept credit card payments. We also accept payment via bank transfer for yearly subscriptions. For more details, contact us.

Q: What are the file formats are supported in Glovius?
A: Glovius supports 36 of the most popular 3D file formats.

CAD formats
CATIA V5 (CATPart, CATProduct), Pro/ENGINEER and Creo Parts and Assembly files (prt, asm), SolidWorks (sldprt, sldasm), Inventor (ipt, iam), NX Parts and assemblies (prt), JT, SolidEdge (par, asm, pwd, psm), RHINO (3dm)

Graphical formats
Autodesk 3D Studio (3DS), Wavefront OBJ (obj), VRML (wrl, vrml), CGR, Collada (dae)

Neutral formats
STEP (stp, step), IGES (igs, iges), STL

Other formats
Parasolid (x_t, x_b, xmt, xmt_txt), 3D PDF

2D File formats
CATDrawing, DWG, DXF

Q: What are the system requirements for installing Glovius?
A: Operating Systems (32 & 64 bit) – Windows 7, Windows 8 and 8.1.
Monitor – 1280 X 1024 or higher resolution with support for 32-bit color
RAM – 4GB or more recommended.

Q: Is Glovius available on Mac OS X?
A: Sorry. Glovius is not available on the Mac.

Licensing

Q: Which licensing models are supported by Glovius?
A: Glovius is available in Node-locked and Floating licenses.

Q: What is the difference between a node-locked & a floating license?
A: A node-locked license is a single computer license. A floating license is a network license.

Q: What is a node-locked license?
A: Glovius node-locked licenses are permanent licenses for use on one computer. The license never expires and is tied to one computer.
The license is generated using machine’s MACID (host id). For convenience, the MACID is also listed in the About dialog (above).

Q: What is a floating license?
A: Glovius floating license is a network license meant to be installed on a server that allows you to use the license on multiple computers. You still need to install Glovius on each computer you wish to use. The license is checked out from the server to use Glovius. After closing Glovius, the license is returned to the server, available for checkout by other users.
Floating license allows multiple users to utilize the license, but one floating license can be used by only one person at a time. For multiple people to use Glovius at the same time, multiple floating licenses are required. These are referred to as “seats”- if only one floating license is purchased, only one seat is available to be checked out at a time.

Q: Can I transfer my Glovius license to another machine?
A: Yes. It is possible to transfer your permanent Glovius license to another machine.

Q: How does Glovius subscription works?
A: Subscription licenses are per user licenses, designed to work on your main computer. They are affordable options to permanent licenses.
Three subscription plans are available to you, Standard Plan ($29/mo or $290/year), Pro Plan ($39/mo or $390/year) and Pro Plus Plan ($49/mo or $490/year). All plans are available in monthly or yearly duration. For more details on the plans or to subscribe to a plan, please visit the subscription plans.

Q: What are the network requirements to operate Floating license?
A: Here are the server requirements which will host the Glovius license,

    • Accessibility

– Ports 27000-27009
– Always available,including evenings and weekends

    • Supported Operating Systems

– Windows Server 2008 R2/2012 R2
– Windows 7/8/8.1/10

Q: When configuring the license I receive an error message ‘An invalid license key was entered. Please try again’.
A: This message comes up if you have not entered the complete license string when configuring the node locked license. Please make sure that there are no breaks in the license strings that you enter.

Q: When configuring the license I receive an error message ‘The license key is not valid for this machine’.
A: This message comes up if the Host ID of the machine you’re configuring the license on does not match the one the license was generated for.

Q: When configuring the license I receive an error message ‘A demo license key has already been configured on this machine. Please get a professional key’.
A: This message comes up if a demo license has been previously configured on the machine. Please request for a trial extension to continue your evaluation.

Q: When publishing a file I receive a message ‘Cannot connect to Glovius License server. The server may be down.’
A: This message comes up if the license server is not available on the network or has been shut down. Please ensure that the License Server is up and running and the same is available on the network as well.